I design systems and experiences that enable learning at scale

My work drives behavior change and real business outcomes, combining systems thinking, instructional design, and experience architecture.


Selected work

Learning systems, enablement strategy, and experience design

Systems & Operations

Systems, Strategy & Execution

Planning, alignment, and production artifacts that show how I translate strategy into coordinated execution across teams and content.

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Learning Design & Visual Design

Developing an Industry-First Certification

A 7-module certification translating an emerging discipline into actionable workflows, supporting pipeline growth and establishing early category leadership.

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GTM Enablement

Change Management for GTM Teams

Built a multi-layered enablement system to support a company-wide pricing transformation, aligning messaging, training, and GTM execution.

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Customer Education

Building a Product Curriculum

Designed a scalable education ecosystem connecting onboarding, support, and product adoption, driving a 10x increase in engagement.

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Coming soon
Applied AI

Ramus, LLM Study Companion

An AI-powered study tool that turns long-form content into structured knowledge graphs for deeper, more connected learning.

Coming soon
Coming soon
Strategy

Enablement Intelligence Model

A strategic framework for measuring enablement maturity and closing the gap between learning investment and revenue impact.

Coming soon

About me

Hi, I'm Nick 👋

I'm a learning experience designer and enablement strategist based in upstate New York. Over the past decade, I've built and led customer education and enablement programs that drive meaningful business outcomes. My approach blends systems thinking, outcomes-aligned instructional design, and visual aesthetics to create experiences that are both impactful and engaging.

I started my career in tech, working hands-on with complex products before moving into visual and instructional design. That foundation shapes how I approach learning design — focusing on simplifying complexity through clear structure, intuitive sequencing, and thoughtful interaction. I think deeply about how knowledge is acquired, how behaviors form, and how learning is reinforced over time through real-world application.

I'm pragmatic in how I use tools and frameworks, including AI and agentic development, with a focus on what actually helps learning scale and stick. I'm also actively exploring agentic development workflows, which you can check out in the Applied AI section of my site.

Outside of work, I'm a dad and husband, and spend most of my time with my family. Whether it's playing outside, making comics, or getting behind a drum set, we're usually busy making memories.

Nick at work Nick at conference Nick with family

Get in touch

Or reach out on LinkedIn